Welcome to the Steam Wizard Carpet Cleaning FAQs page. We’ve compiled a list of frequently asked questions to help you better understand our cleaning services, the cleaning process, and our company. If you don’t see your question answered here, please don’t hesitate to contact us for more information.
Cleaning Services
What types of cleaning services do you offer?
We offer a wide range of cleaning services, including carpet cleaning, upholstery cleaning, tile and grout cleaning, air duct cleaning, water damage restoration, and mold remediation.
Are your cleaning products safe for children and pets?
Yes, we use only the best, non-toxic cleaning products to ensure the safety of your family and pets.
Do you offer any discounts or specials?
Yes, we periodically offer specials and discounts on our cleaning services. Be sure to check our website or follow us on social media for the latest promotions.
Cleaning Process
How long does the cleaning process take?
The length of time for the cleaning process depends on the size and scope of the job, but most jobs can be completed in just a few hours.
Do I need to move my furniture?
Yes, we ask that you move any furniture or personal items from the area to be cleaned prior to our arrival. However, we can assist with moving furniture for an additional fee.
How long does it take for my carpets or upholstery to dry after cleaning?
The drying process typically takes between 4-6 hours, but may vary depending on the level of humidity and air flow in your home.
Company Information
Are you licensed and insured?
Yes, we are licensed and insured for your protection.
Do you offer a satisfaction guarantee?
Yes, we are committed to your satisfaction and stand behind our work. If for any reason you are not satisfied with our cleaning services, please contact us and we will make it right.
How do I schedule a cleaning service?
You can schedule a cleaning service by calling us at (152) 076-27075 or by filling out the contact form on our website. We will respond to your request as soon as possible.
Thank you for considering Steam Wizard Carpet Cleaning for your cleaning needs. We look forward to providing you with exceptional service and results!